![]() Most importantly everyone of our Zultys end user clients have told us that they are not just happy with their buying decision, but that they got more than they expected. They stand behind their product, they are responsive, nimble, and are constantly improving the product line. We have found Zultys to be our best VoIP partner. And, the product scales from 20 users to 10,000. And they do this in a single box, not 4 or 5 or more separate servers that most of the competition (see Cisco, ShoreTel, and others) requires. Zultys offers enterprise class solutions like 1 unified communications, CRM, call recording and archiving, seamless multi-site integration, connectivity to all classes of network services from analog to SIP trunking, high volume voice and web conferencing, and a world-class user and admin interface. The Zultys MX product line offers all of the advantages of a SIP based, open standards VoIP solution with none of the downsides of generic server based, Asterisk, "Heathkit" VoIP systems that are littering the marketplace. Zultys has delivered even more than we expected. We became Zultys resellers in 2005 after an extensive search for the best total solution IP PBX manufacturer. Our management team has over 75 yrs of telephony experience with most major manufacturers including Nortel, ShoreTel, NEC, Siemens, and many others. has been providing IP PBX solutions to the SMB market for over 7 years. Nobody seems to know how to fix this either. Zultys MXvirtual is a fully integrated Unified Communication solution and IP phone system in a VMware-Ready virtual appliance. Our fax machine still drops calls before the system transfers to hold before the fax machine picks up. Information Assurance Engineer: Conduct kick-off meetings in order to categorize Information Systems according to NIST. This system is also prone to just dropping calls. Zultys offers enterprise class solutions like 1 unified communications, CRM, call recording and archiving, seamless multi-site integration, connectivity to all classes of network services from analog to SIP trunking, high volume voice and web conferencing, and a world-class user and admin interface. I suppose a work around for this would be headsets for everybody. I purchased phone pads to compensate for this as my guys were complaining they were impossible to hold with their cheek and shoulders while talking on the phone and working on the PC. While they are sleek and pretty, they are slim, hard to hold and fragile. Again, wouldn't it be nice to have a detailed user guide! Another negative is their handsets. The only training we got was what we found on YouTube! I will say the audio quality is excellent. Our previous phone system had an excellent user guide that detailed every feature of that phone system. Zultys has a small 4 page "Quick Reference" guide that basically gets you making phone calls and not much more. ![]() My BIGGEST complaint is the complete lack of user reference material. Zultys MXvirtual is a fully integrated Unified Communication solution and IP phone system in a VMware-Ready virtual appliance.
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